Orders

Made to order Product

In order to avoid over producing unnessesary product, most of our products are carefully made in very small batches and therefor reguarly out of stock. Products in stock are shipped within 1 to 2 business days following the day the order was placed. Once your order has been completed and transfered to a carrier, you will automatically receive an email with your tracking number which can be used to track your order directly online.

Ready to ship Product

Typically, marked as "Ready to Ship" orders placed Monday through Friday (excluding holidays) are shipped within 1-3 business days

Wholesale orders

We accept wholesale orders. Please email us at: partnerships@certifiedcopy.cc

Shipping & Rates

Domestic shipping

Free standard shipping on all orders.

International Shipping:

Free shippping via  DHL. Approximately 7-21 business days. $30 flat rate DHL International Shipping. 6-10 business days.

We will send you shipping confirmation and tracking number via email once your package is on its way.

Note:

Please note that international shipments may be subject to import tax upon arrival at their destination. You will be responsible for import duties, fees and taxes upon delivery of your international order. We suggest contacting your local customs office for additional information on these charges.  Transit times indicated above are provided by DHL, and are not necessarily guaranteed.  Certified Copy is NOT responsible for customs fees, taxes and any stolen or lost items upon arrival.

Payment

Accept all major debit and credit cards from customers in every country. Visa Mastercard, American Express, Discover, JCB, Diners Club.

Return & Exchanges

As you are a consumer you may cancel your order within 30 days from delivery and obtain a refund. Please note that the refund procedure will be subject to processing fee. This fee is paid to Stripe. Within US: 2.9% of the price paid + 30¢. International cards: 3.9% of the price paid + 30¢.  In case you wish to return or exchange a product, plesae reach out and we will help you further.

Fragrance Care

Fragrance is a piece that may develop and change over time, just like you. Please enjoy your fragrence experience for as short or as long as you like.

Need more help?

Please feel free to contact us with any questions.
info@certifiedcopy.cc